Eldric Fae- Shop Policies
●Processing Time●
Each piece from The Eldric Fae is handcrafted and one of a kind. Please allow 3–10 business days for order preparation and packaging before shipment unless otherwise stated in the listing.
-Custom or made-to-order works may require additional time depending on complexity.
●Nature of Handmade & Natural Materials●
The Eldric Fae works with ethically sourced natural materials including bone, antler, wood, moss, crystals, leather, and other organic elements.
Because of this:
-No two pieces will ever be identical
-Natural imperfections, cracks, texture variation, discoloration, asymmetry, and weathering are intentional parts of the artwork
-Bones and organic materials may continue to subtly age over time
These qualities are considered part of each piece’s character and not defects.
●Ethical Sourcing●
Whenever possible, materials are:
-Naturally found
-Responsibly reclaimed
-Ethically sourced
-Repurposed from nature or legal suppliers
No animals are harmed for the sole purpose of creating artwork.
●Returns & Exchanges●
Due to the handmade and one-of-a-kind nature of these works, all sales are considered final.
However, if your order arrives:
-damaged,
-incorrect,
-or significantly different from its listing photos,
please contact The Eldric Fae within 7 days of delivery with photographs of the issue so a resolution can be discussed.
●Shipping●
Buyers are responsible for ensuring their shipping address is correct before purchase.
The Eldric Fae is not responsible for:
-delays caused by postal carriers,
-customs processing,
-stolen packages after confirmed delivery,
-or damages caused by improper handling after arrival.
Pieces are carefully packaged with protective materials to help ensure safe travel.
●International Buyers●
Buyers are responsible for knowing and complying with their local laws regarding bone, taxidermy, natural remains, crystals, or organic materials.
-Customs fees, import taxes, or duties are the responsibility of the buyer.
●Decorative Use Disclaimer●
All creations from The Eldric Fae are intended for:
-artistic,
-decorative,
-spiritual,
-or collectible purposes only.
No metaphysical, spiritual, or energetic claims are guaranteed. Any symbolic or folklore descriptions are presented as artistic storytelling and personal interpretation.
●Product Safety & Liability●
All creations from The Eldric Fae are intended for decorative, artistic, spiritual, or collectible use only.
Many pieces contain fragile, natural, pointed, or delicate materials including bone, antler, crystal, metal, glass, or preserved organic elements. Buyers assume responsibility for handling and displaying purchased items safely.
The Eldric Fae is not liable for injuries, damages, misuse, allergic reactions, accidents, or improper handling associated with purchased works after delivery.
Items are not intended for children or pets.
Please display and handle all pieces with care.
●Care Instructions●
To preserve your piece:
-Keep away from prolonged moisture and direct sunlight
-Dust gently with a soft cloth or brush
-Handle delicate bones, moss, crystals, and organic materials with care
These works are fragile art objects and should be treated accordingly.
●Custom Work●
Limited custom commissions may be accepted depending on material availability and project scope.
Custom orders may require:
-deposits,
-extended timelines,
-and direct consultation before work begins.
Custom commissions are non-refundable once work has started.
●Copyright & Artwork●
All photographs, branding, designs, descriptions, and artwork created by The Eldric Fae remain intellectual property of the artist and may not be copied, reproduced, or resold without permission.
●Closing Statement●
The Eldric Fae creates relics of woodland myth, bone, bloom, and shadow — each piece made slowly, by hand, and meant to feel as though it wandered out of an old forgotten story.